![]() ![]() Those with available slots show a green Available. You cannot select locations that do not have available slots for reservation. You’ll be given a list of nearby Apple Stores and Apple Authorized Service Providers.Under Choose a location, click the place, and type in your preferred area.If you see, Bring in for Repair under Solutions, select Find a location.Under See your support options, click Continue.Under What’s going on, select a category for your problem or issue.Once signed in, select your device that needs repairing.Click Sign in under View your products.Choose from Get software help or Get hardware help.You can also access Apple Support’s page and create an Apple Genius Bar appointment online. How to make an Apple Genius Bar appointment on the Apple website Tap the Info (i) button to learn more about the store’s location and contact number. Under each store, you’ll find that those with available slots will show Available. You’ll now be given a list of Apple Stores and Apple Authorized Service Providers.To get a Genius Bar appointment, tap Find Authorized Locations under Bring in for Repair.You can also tap Tell us what’s happening to let Apple Support pinpoint the problem and offer you helpful solutions. Select your issue from the list of categories on the list.Under My Devices, tap the device you’re having issues with.The app contains resources about your Apple device and lets you contact Apple Support directly through your device.įirst, be sure that the app is installed on your device if not, you can always download the Apple Support app from the App Store. The easiest and quickest way to book an appointment at a nearby Genius Bar is embedded within your device – the Apple Support app. Schedule a Genius Bar appointment using the Support app on iPhone or iPad However, simple repairs like battery replacements and other minor replacements can be done in-store, and your device is returned to you on the same day. Sometimes, the Genius Bar needs to send your device off, especially if a more extensive repair is necessary - like a screen repair. Note: Not all kinds of repairs can be handled in-store. They’re skilled to help with all your software and hardware concerns and assist you with your issues. The people staffing Apple’s Genius Bar outlets are trained at the Apple corporate headquarters. The issue could be related to an Apple device or an Apple service you’re using – say, an Apple TV subscription. It handles troubleshooting and repairs for Apple products and other services. The Genius Bar is a support service found within Apple Stores. What can Apple’s Genius Bar help you with? What can you do other than a Genius Bar appointment?.How to make an Apple Genius Bar appointment on the Apple website.Schedule a Genius Bar appointment using the Support app on iPhone or iPad.What can Apple’s Genius Bar help you with?.If you aren’t sure how to make a Genius Bar reservation, I’ve listed different ways to do so below. Making a Genius Bar reservation might be your best bet if you need hands-on hardware support. Apple Support has got you covered regardless of the kind of Apple device you have and the help you need. If you can’t remember all of them, make sure you’re using that feature.Aside from their devices, one of the things I love the most about Apple is their stellar customer support and service. ![]() Apple has something called the iCloud Keychain which backs up passwords. Corina picked up her computer as of yesterday.”įezi has a second computer but without those passwords, she couldn’t do her job. We’ve reached out to the customer and have achieved a mutual resolution. We asked Apple what happened, but they wouldn’t answer. READ MORE: Sammie Dacong’s Fundraiser To Help Other Make-A-Wish Requests Come True Reaches GoalĪfter we got involved, Fezi got her computer back. “Now my job’s on the line, my computer’s gone, it’s a mess,” Fezi said. She says she’s especially stressed because the computer has passwords she needs for work that she didn’t back up before bringing it in. “I’ve been calling apple support ever since and nobody has a tracking number, nobody knows where my computer is, nobody has any information for me,” Fezi said. READ MORE: Sacramento Police Search For Suspect Who Led Car Chase, Fired Shots At Officer Her pick-up date was June 23, but that day came and went with no computer. MODESTO (CBS13) – A Modesto woman says the Apple Store lost her computer.Ĭorina Fezi dropped her MacBook at the Apple store in the Vintage Faire mall in Modesto to get a broken screen fixed. ![]()
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